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Have tried everthing they say and can still not save any new bookmarks after I lost all of mine from before.

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  • Last reply by cor-el

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Turned on computer when came on and my Firefox page loaded all my book marks were gone I have tried to change the file they said but still will not let me mark any new bookmarks. And can not recover my old bookmarks said they were not saved.

Turned on computer when came on and my Firefox page loaded all my book marks were gone I have tried to change the file they said but still will not let me mark any new bookmarks. And can not recover my old bookmarks said they were not saved.

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Note that there is a Firefox update planned to address issues with the bookmarks.

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page

See also:

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.


You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.