Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox sync not syncing passwords & it deleted all my bookmarks on my bookmark bar.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by sareko

more options

Trying to sync my Firefox bookmarks/logins from my Mac to PC.

I set it up on my Mac first and then logged into it via my PC. It then deleted all my bookmarks on my bookmark bar on my Mac, and did not import any logins.

How do I fix this?

Trying to sync my Firefox bookmarks/logins from my Mac to PC. I set it up on my Mac first and then logged into it via my PC. It then deleted all my bookmarks on my bookmark bar on my Mac, and did not import any logins. How do I fix this?

Chosen solution

Thanks, I just logged out on my Mac, logged in again and re-synced it.

Read this answer in context 👍 0

All Replies (2)

more options

HI,

You can open about:sync-log via the location bar to see if there are recent error logs available. You can upload a recent log if the log is too big to put in a reply. https://pastebin.mozilla.org/

more options

Chosen Solution

Thanks, I just logged out on my Mac, logged in again and re-synced it.