Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to login to RoboForm extension in Firefox in Ubuntu

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Shadow110

timberwolf90
timberwolf90
more options

I have downloaded RoboForm as an extension, when I click on the icon, there is a "Bad Request" in red. I enter my email, click Next, then enter my master password, but then when I click Next it just erases the password (thinks its wrong maybe?). I've gone to Roboform.com and am able to sign into my account successfully.

Mozilla: 16.0.1 (64-bit) Ubuntu: 16.04.5 LTS

I have downloaded RoboForm as an extension, when I click on the icon, there is a "Bad Request" in red. I enter my email, click Next, then enter my master password, but then when I click Next it just erases the password (thinks its wrong maybe?). I've gone to Roboform.com and am able to sign into my account successfully. Mozilla: 16.0.1 (64-bit) Ubuntu: 16.04.5 LTS
Attached screenshots

All Replies (1)

Shadow110
Shadow110
more options

Hi, someone else had troubles with it tonight.

If you could please contact the Developers Support and Contact info so they know something maybe wrong with their Extension. Information is on their URL :

Also they will have the information for those sort of errors on their page as Mozilla just ok's Extensions to work with Firefox and provides a website for Distribution.

If it is something we can figure out we try to help you. In this case please check their page, thanks.