Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I download firefox and Maleware pages comes up and says to restore start page by clicking on Open Menu instructions goes on for pages.

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by Shadow110

marycrest
marycrest
more options

Why did we send you here?

During your last scan, we found some infections that have caused changes on your system, which may need to be manually altered. We’ll show you how to do that on this page.

Our instructions are divided into three chapters: 

   How to restore start pages, search engines, and other settings in Firefox
   How to restore start pages, search engines, and other settings in Google Chrome
   How to fix browser shortcuts for Firefox, Chrome, and Internet Explorer

How to restore start pages, search engines, and other settings in Firefox

Click the “Open menu” button and choose "Options."

Restore Browser: Firefox settings

Why did we send you here? During your last scan, we found some infections that have caused changes on your system, which may need to be manually altered. We’ll show you how to do that on this page. Our instructions are divided into three chapters: How to restore start pages, search engines, and other settings in Firefox How to restore start pages, search engines, and other settings in Google Chrome How to fix browser shortcuts for Firefox, Chrome, and Internet Explorer How to restore start pages, search engines, and other settings in Firefox Click the “Open menu” button and choose "Options." Restore Browser: Firefox settings

All Replies (1)

Shadow110
Shadow110
more options

Hi, please do not do anything that says as that is the Malware.

Please scan with : https://www.malwarebytes.com/

Please use more than 1 scanner as each uses diff tech :

Save your Report and google each before deleting anything as do not want to delete something you need, If need help :

Uninstall any Bittorrent apps, uninstall cracked programs and delete cracks then Post in only 1 forum, then wait. Please let us know if this solved your issue or if need further assistance.