Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Add-on Enigmail is not displayed when I sending or getting mail

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by Wayne Mery

more options

What I previously did (use Windows 10/ Ubuntu/ Mint): 1. Install Thunderbird Setup 60.3.0 2. Install exquilla_for_microsoft_exchange-60.0-tb (Add my exchange account) 3. Install enigmail-2.0.8-sm+tb (Install GnuPG, create keys)

But, when I sending or getting mail, add-on Enigmail is not displayed and messages arrive unencrypted. Please, help me resolve this technical problem.

What I previously did (use Windows 10/ Ubuntu/ Mint): 1. Install Thunderbird Setup 60.3.0 2. Install exquilla_for_microsoft_exchange-60.0-tb (Add my exchange account) 3. Install enigmail-2.0.8-sm+tb (Install GnuPG, create keys) But, when I sending or getting mail, add-on Enigmail is not displayed and messages arrive unencrypted. Please, help me resolve this technical problem.

All Replies (2)

more options

Enigmail support forum is here https://sourceforge.net/p/enigmail/forum/support/

more options

When you find the solution, or more info, please post it here. Thanks