This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to verify my account

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by cor-el

more options

I do not have acesss to my icloud.com email to verify my account so I can sync my pc. Can I some how use a different email account so I can get all my book marks, passwords, extensions, and themes back? Thank you. Dave

I do not have acesss to my icloud.com email to verify my account so I can sync my pc. Can I some how use a different email account so I can get all my book marks, passwords, extensions, and themes back? Thank you. Dave

Chosen solution

No, that isn't possible. You can add a secondary email account, but this is only possible if you have access to the primary account, so you would have to do this in advance before you lose access to the primary account.


Note that Sync isn't meant to be used as a backup and you should always backup your personal data locally.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

No, that isn't possible. You can add a secondary email account, but this is only possible if you have access to the primary account, so you would have to do this in advance before you lose access to the primary account.


Note that Sync isn't meant to be used as a backup and you should always backup your personal data locally.