This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Trying to synchronize my existing account on pc with my Android mobile phone.

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by christ1

Kinetik13
Kinetik13
more options

My Mobile phone is a Samsung Galaxy S4. It has Android 5.0.1. I Have Mozilla Firefox on my PC: kinetik13@kinetikundkunst.de is one of my email addresses. On the mobile phone side, I gave my Firefox password for the email address and it was accepted. A verification mail was sent to my email address on the pc, and I copied this code to the appropriate field in the mobile phone. The code was not accepted. Supposedly it was incorrect. I repeated this procedure 3 times. Same thing. So I'm wodering... Hope you can fix this. Karl Mueller

My Mobile phone is a Samsung Galaxy S4. It has Android 5.0.1. I Have Mozilla Firefox on my PC: kinetik13@kinetikundkunst.de is one of my email addresses. On the mobile phone side, I gave my Firefox password for the email address and it was accepted. A verification mail was sent to my email address on the pc, and I copied this code to the appropriate field in the mobile phone. The code was not accepted. Supposedly it was incorrect. I repeated this procedure 3 times. Same thing. So I'm wodering... Hope you can fix this. Karl Mueller

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

If you do have a Firefox account already, there is no code you need to copy onto the phone. Just follow the instructions to 'Connect an Android device'. https://support.mozilla.org/kb/sync-bookmarks-tabs-history-and-passwords-android