This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

revert to pop without creating new account - not possible?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

more options

Hi, t-bird 65b2 dev build w10. I didn't see where I can easily revert an IMAP acct back to POP. I need to do that for an earthlink acct. So I really need to create (again) the earthlink acct as POP? Having saved the profile boxes (inbox, sent, trash) incl. .msf, I just replace those boxes with the same name (inbox, etc.), in the newly created POP acct, with the old boxes (inbox, etc.), and everything "should" work? Thank you.

Hi, t-bird 65b2 dev build w10. I didn't see where I can easily revert an IMAP acct back to POP. I need to do that for an earthlink acct. So I really need to create (again) the earthlink acct as POP? Having saved the profile boxes (inbox, sent, trash) incl. .msf, I just replace those boxes with the same name (inbox, etc.), in the newly created POP acct, with the old boxes (inbox, etc.), and everything "should" work? Thank you.

All Replies (1)

more options

You can't change an account from POP to IMAP, or vice versa. Copy your existing mail to Local Folders, set up the account with the desired protocol (with a different name), and once it's working, remove the previous account from Account Actions in Account Settings.

http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account