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compose an e-mail then the window starts outside screen boundaries how can i prevent this on Windows 10?

  • 2 replies
  • 1 has this problem
  • 15 views
  • Last reply by Boborich

Boborich
Boborich
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Clicking on Compose or reply and even creating a calender item the window that should appear is not shown. I found it outside the screen and it was very small. Bij moving to the thunderbird taskbar item and then with the right mouse button on the miniscreen of the compose window with maximize it is there again. usually after that none of the menubar buttons works anymore. It looks like there blocked because of the other window with is already gone. I have to restart Thunderbird for that.

Clicking on Compose or reply and even creating a calender item the window that should appear is not shown. I found it outside the screen and it was very small. Bij moving to the thunderbird taskbar item and then with the right mouse button on the miniscreen of the compose window with maximize it is there again. usually after that none of the menubar buttons works anymore. It looks like there blocked because of the other window with is already gone. I have to restart Thunderbird for that.

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
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Select Help/Troubleshooting Information, click Open Folder to open the profile folder, close TB, delete or rename session.json and xulstore.json, restart TB. Any difference?

Boborich
Boborich Question owner
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it seems to help, but the problem does not always occur. So I do not know if it is really solved. This morning Thunderbird itself started outside screen bounderies. And via the right mouse button I could maximize if en then minimize it again it became very smail. at least I had my mail back. Thanks