This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why audio quality of Facebook videos on Mozilla is much worse than on Chrome?

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by deanyzg

deanyzg
deanyzg
more options

I uploaded my music video on Facebook. When I play the same video 720p over Mozilla and Chrome the results are totally different. Audio quality on Mozilla is much worse than Chrome. How to fix this? On Chrome the audio is more crisp and it's the same like on my computer recorded audio. On Mozilla audio is muffled and poor quality. How to fix this?

I uploaded my music video on Facebook. When I play the same video 720p over Mozilla and Chrome the results are totally different. Audio quality on Mozilla is much worse than Chrome. How to fix this? On Chrome the audio is more crisp and it's the same like on my computer recorded audio. On Mozilla audio is muffled and poor quality. How to fix this?

All Replies (2)

WestEnd
WestEnd
more options

Problem here is unless a FB user with the same version of Chrome or firefox that your using go to the same link or site - finding the problem will be hard to know. Login sites are particular problem since it requires those with login access to see where the problem is happening.

deanyzg
deanyzg Question owner
more options

deanyzg said

I uploaded my music video on Facebook. When I play the same video 720p over Mozilla and Chrome the results are totally different. Audio quality on Mozilla is much worse than Chrome. How to fix this? On Chrome the audio is more crisp and it's the same like on my computer recorded audio. On Mozilla audio is muffled and poor quality. How to fix this?

+There isn't 1080p option to choose like in Chrome