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Feedback on Firefox support

  • 1 reply
  • 1 has this problem
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  • Last reply by Mark Dunn

Mark Dunn
Mark Dunn
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I was asked about my experience of using Firefox.

I like Firefox on Windows. I like it a lot. But I have had problems using it on iOS. I know there are historical reasons for some issues on Apple devices.

I had decided to try using Firefox on iOS again. I found a problem I wanted to report. I had problems accessing my support account.

So, when I was asked to give feedback on Firefox I feciddd to give it the poorest rating available.

I was then shocked that I could not give any more context for my answer before the feedback was finished - just one feedback question!!

I was informed that I would be contacted.

That may occur, but I could easily have forgotten precisely why I gave my poor rating.

I want to encourage Firefox to do a good job, but this makes it hard to do that!!

Cheers 

   Mark
I was asked about my experience of using Firefox. I like Firefox on Windows. I like it a lot. But I have had problems using it on iOS. I know there are historical reasons for some issues on Apple devices. I had decided to try using Firefox on iOS again. I found a problem I wanted to report. I had problems accessing my support account. So, when I was asked to give feedback on Firefox I feciddd to give it the poorest rating available. I was then shocked that I could not give any more context for my answer before the feedback was finished - just one feedback question!! I was informed that I would be contacted. That may occur, but I could easily have forgotten precisely why I gave my poor rating. I want to encourage Firefox to do a good job, but this makes it hard to do that!! Cheers Mark

All Replies (1)

Mark Dunn
Mark Dunn Question owner
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Typo correction: So, when I was asked to give feedback on Firefox I decided to give it the poorest rating available.

Would have been nice to have the option to check my question before it was posted as well.