This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox suggested to reset itself on an old PC. Lost bookmarks on the PC I currently use

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Scribe

yrousias
yrousias
more options

Yesterday, I accessed an old PC I have, not used for some time. Firefox suggested to reset itself as it hadn't been used for some time. I answered "yes". When I opened firefox again in my current PC I saw that several bookmarks had been synced with the old PC bookamarks, so I lost all the recent bookmarks in my new PC. How can I revover them ?

Yesterday, I accessed an old PC I have, not used for some time. Firefox suggested to reset itself as it hadn't been used for some time. I answered "yes". When I opened firefox again in my current PC I saw that several bookmarks had been synced with the old PC bookamarks, so I lost all the recent bookmarks in my new PC. How can I revover them ?

Chosen solution

Hi, first disconnect the old PC from sync: Remove a synced device from your Mozilla account, then you can try this on your current PC: Open bookmarks > Show All Bookmarks (Ctrl+Shift+B) > Import and Backup > Restore, and see if you have a recent backup there.

If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!

Read this answer in context 👍 0

All Replies (1)

Scribe
Scribe
more options

Chosen Solution

Hi, first disconnect the old PC from sync: Remove a synced device from your Mozilla account, then you can try this on your current PC: Open bookmarks > Show All Bookmarks (Ctrl+Shift+B) > Import and Backup > Restore, and see if you have a recent backup there.

If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!