Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Website wont load correctly

  • 23 replies
  • 1 has this problem
  • 13 views
  • Last reply by Peter

Peter
Peter
more options

Hello,

This website (and this website alone) refuses to load correctly for me https://www.mql5.com/ Images do not load and formatting is "strange"

others users are not having this problem

I have switched tracking protection on/off....sometimes it helps when on, sometimes when off; there is no clear pattern

I have tried the suggestions at these pages https://support.mozilla.org/en-US/kb/websites-look-wrong-or-appear-differently https://support.mozilla.org/en-US/kb/some-pages-or-page-elements-fail-load-after-updating

I use windows 10 with the latest firefox, plus I have real-time malwarebytes

Do you have a solution?

Thank you.

Hello, This website (and this website alone) refuses to load correctly for me https://www.mql5.com/ Images do not load and formatting is "strange" others users are not having this problem I have switched tracking protection on/off....sometimes it helps when on, sometimes when off; there is no clear pattern I have tried the suggestions at these pages https://support.mozilla.org/en-US/kb/websites-look-wrong-or-appear-differently https://support.mozilla.org/en-US/kb/some-pages-or-page-elements-fail-load-after-updating I use windows 10 with the latest firefox, plus I have real-time malwarebytes Do you have a solution? Thank you.
Attached screenshots

All Replies (3)

Peter
Peter Question owner
more options

FredMcD said

Peter said my android phone has the same problem and it doesnt have any virus protection

Today's cel phones are just as vulnerable to viruses and malware. </blockquote>

ran malwarebytes for android, nothing found

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Peter said

the only common variable at present is that all devices share the same wifi originated from an android phone so perhaps my android is somehow involved android support is the next step I suppose

Perhaps your mobile carrier blocks some sites for their own reasons?

Or, I guess we can't rule out the possibility that the server hosting the missing images has a block on your phone's IP address.

You could try a VPN app on your phone to see whether that works, but I don't know whether it would be compatible with the hotspot function.

Peter
Peter Question owner
more options

jscher2000 said

we can't rule out the possibility that the server hosting the missing images has a block on your phone's IP address.

I think you may have solved it, I will contact mql5 and let you know thank you

  1. 1
  2. 2