This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Email is broken and Ihave spent 3 hours with Frontier techs and they finaly told me to call you.

  • 3 replies
  • 1 has this problem
  • 31 views
  • Last reply by hardcorefm

hardcorefm
hardcorefm
more options

Failing to log in to selected server. I get the imap server is not an Imap4 server? or failed to connect try a new password. ...I have check with Frontier and verified all my passwords are correct. then sent me here. Now what

Failing to log in to selected server. I get the imap server is not an Imap4 server? or failed to connect try a new password. ...I have check with Frontier and verified all my passwords are correct. then sent me here. Now what

All Replies (3)

Truman
Truman
more options

In Thunderbird click Help Then Troubleshooting Information Copy to Clipboard Then come back here and paste that info into the reply window.

Maybe someone will spot an issue with your settings.

sfhowes
sfhowes
  • Top 10 Contributor
more options

With Frontier or any other Yahoo-based service (Verizon, Sky, AT&T etc.), it usually helps to apply the settings described in this topic:

https://support.mozilla.org/en-US/questions/1280043

hardcorefm
hardcorefm Question owner
more options

I did a windows upgrade after restart I down load Thunderbird again and installed. Used setup tool for first email then had to introduce Thunderbird to yahoo. now working fine. Thanks for the material to help out with.