This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Printing

more options

Until recently, when I selected PRINT for a web page, I had an option of Microsoft Print to PDF. But today all I have is Send to One Note. How do I get the print to PDF option back?

Until recently, when I selected PRINT for a web page, I had an option of Microsoft Print to PDF. But today all I have is Send to One Note. How do I get the print to PDF option back?

Chosen solution

Hi corc337, Firefox usually shows the standard Windows print dialog. The list has a horizontal scrollbar. Is it possible that the list has scrolled over and the rest of the printers are to the left of the one you can see?

If no other printers are available, I wonder whether Firefox has a privileges problem and isn't allowed to use those printers. You might need to exit Firefox and do a normal system shutdown and restart in that case.

Read this answer in context 👍 1

All Replies (3)

more options

Chosen Solution

Hi corc337, Firefox usually shows the standard Windows print dialog. The list has a horizontal scrollbar. Is it possible that the list has scrolled over and the rest of the printers are to the left of the one you can see?

If no other printers are available, I wonder whether Firefox has a privileges problem and isn't allowed to use those printers. You might need to exit Firefox and do a normal system shutdown and restart in that case.

more options

does not scroll

more options

rogerplayford said

does not scroll

Hmm, rather than ask what that is about, it probably makes more sense for me to follow up in your new question over here: /questions/1292104.