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Severe issue with the spam filter

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  • Last reply by Wayne Mery

translate122
translate122
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I have recently enabled the spam filter for Thunderbird, which apparently is adaptative, however, there is a severe bug with this feature.

I have got up to 3 legitimate email address being sent to the spam folder, and when I click on Mark > Legitimate email, said emails go to the inbox but last around 2 minutes there (only to go back to the spam folder)... I do not really understand why the software is not processing this fix...

Thank you in advance for any help!

I have recently enabled the spam filter for Thunderbird, which apparently is adaptative, however, there is a severe bug with this feature. I have got up to 3 legitimate email address being sent to the spam folder, and when I click on Mark > Legitimate email, said emails go to the inbox but last around 2 minutes there (only to go back to the spam folder)... I do not really understand why the software is not processing this fix... Thank you in advance for any help!

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Wayne Mery
Wayne Mery
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translate122 said
I have got up to 3 legitimate email address being sent to the spam folder, and when I click on Mark > Legitimate email, said emails go to the inbox but last around 2 minutes there (only to go back to the spam folder)... I do not really understand why the software is not processing this fix...

See "whitelist" at https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages#w_per-account-settings