This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Sync is not bringing in my synced bookmarks

  • 1 reply
  • 2 have this problem
  • 10 views
  • Last reply by Jinx

more options

My laptop crashed. I am setting up Firefox on a new one. I had enabled Sync on the previous one. On the new machine, I logged in and enabled sync, but the sync is not bringing in any data. I had been using the sync for quite a long time and had not met with such issue. I can see on the devices page both the old and new machines. What can be causing this issue?

My laptop crashed. I am setting up Firefox on a new one. I had enabled Sync on the previous one. On the new machine, I logged in and enabled sync, but the sync is not bringing in any data. I had been using the sync for quite a long time and had not met with such issue. I can see on the devices page both the old and new machines. What can be causing this issue?

All Replies (1)

more options

Same issue with Sync here since 3-4 days, and browsing this forum, several users seem to have the same problem.