Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Flavicons not appearing

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

more options

The Flavicons I have for the websites I manage do not appear correctly when saved on Bookmarks. Their appearance is inconsistent. For one, sometimes the correct Flavicon appears; other times it is changed to the flavicon of my webhost. Note: on other browsers the flavicons are consistent. For another client, the Flavicon is blank on the bookmark tool bar. Why is this happening only on Mozilla?

The Flavicons I have for the websites I manage do not appear correctly when saved on Bookmarks. Their appearance is inconsistent. For one, sometimes the correct Flavicon appears; other times it is changed to the flavicon of my webhost. Note: on other browsers the flavicons are consistent. For another client, the Flavicon is blank on the bookmark tool bar. Why is this happening only on Mozilla?

All Replies (1)

more options

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This can be caused by a problem with the places.sqlite and favicons.sqlite databases in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.