Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to add ImportExport add-on to Thunderbird 78.2.1

  • 1 reply
  • 1 has this problem
  • 15 views
  • Last reply by sfhowes

kayoola101
kayoola101
more options

I recently installed Thunderbird version 78.2.1 on MacOS High Sierra 10.13.6 and I need to be able to export emails in csv format.

I am unable to add the importexport add-on( downloaded latest version 4.1.0-tb.xpi- see attached screenshot)

I am getting the error message-"ImportExport Tools NG could not be installed because it is not compatible with Thunderbird 78.2.1"( see attached error screenshot)

I am using the navigation to add the add-on from Thunderbird>Tools>Add-ons> Click on Wheel icon>Install Add-on from File> select Adds-on from Downloads folder on Mac

Can anyone please advice on how to add import-export adds on to Thunderbird version 78.2.1 and the correct adds-on version?

Thanks

Kayd

I recently installed Thunderbird version 78.2.1 on MacOS High Sierra 10.13.6 and I need to be able to export emails in csv format. I am unable to add the importexport add-on( downloaded latest version 4.1.0-tb.xpi- see attached screenshot) I am getting the error message-"ImportExport Tools NG could not be installed because it is not compatible with Thunderbird 78.2.1"( see attached error screenshot) I am using the navigation to add the add-on from Thunderbird>Tools>Add-ons> Click on Wheel icon>Install Add-on from File> select Adds-on from Downloads folder on Mac Can anyone please advice on how to add import-export adds on to Thunderbird version 78.2.1 and the correct adds-on version? Thanks Kayd
Attached screenshots

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

There is a beta version for TB 78:

https://github.com/thundernest/import-export-tools-ng/blob/v10.0.0/xpi/import-export-tools-ng-10.0.0-b1-tb.xpi