This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Bug Report: won't mark boss's emails as 'read' unless I press M

  • 1 reply
  • 1 has this problem
  • 26 views
  • Last reply by CC Snider

CC Snider
CC Snider
more options

I have created a new profile and I have the settings as shown in the screenshot. For some unknown reason, only my boss's emails will not mark as 'read' immediately upon viewing.

I guess my next step is going to be to completely delete Thunderbird and try to reimport all the emails which I have backed up to my gmail account.

I have created a new profile and I have the settings as shown in the screenshot. For some unknown reason, only my boss's emails will not mark as 'read' immediately upon viewing. I guess my next step is going to be to completely delete Thunderbird and try to reimport all the emails which I have backed up to my gmail account.
Attached screenshots

All Replies (1)

CC Snider
CC Snider Question owner
more options

This is completely bizarre. It has happened on 2 brand new computers and I have actually went to the effort of uninstalling and reinstalling Thunderbird 3 times on the first one. Once the brand new iMac running an even newer OS had the same exact problem, I gave up. This is a Thunderbird issue that dates back several years if you Google it. Makes no sense why one email address would not get marked as read immediately while all others do.