This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Mailwasher and Thuderbird

  • 3 replies
  • 1 has this problem
  • 37 views
  • Last reply by Matt

michael297
michael297
more options

I've just downloaded Thunderbird 78.4.0 as my previous email programme has died. I have used Mailwasher in the past to eliminate junk emails but there seems to be a problem working with Thunderbird. Emails download okay but do not clear on Mailwasher when downloaded. If I delete an email on Mailwasher it removes it from the Thunderbird in-box.

I am not a techie in any way so would appreciate any advice. Thanks.

M

I've just downloaded Thunderbird 78.4.0 as my previous email programme has died. I have used Mailwasher in the past to eliminate junk emails but there seems to be a problem working with Thunderbird. Emails download okay but do not clear on Mailwasher when downloaded. If I delete an email on Mailwasher it removes it from the Thunderbird in-box. I am not a techie in any way so would appreciate any advice. Thanks. M

Chosen solution

your old account was probably configured as POP and your new one as IMAP. You need to understand the differences to make reasoned decisions.

This might help https://support.mozilla.org/en-US/kb/difference-between-imap-and-pop3

Read this answer in context 👍 1

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

your old account was probably configured as POP and your new one as IMAP. You need to understand the differences to make reasoned decisions.

This might help https://support.mozilla.org/en-US/kb/difference-between-imap-and-pop3

michael297
michael297 Question owner
more options

Matt Many thanks for that. I have worked out that my old programme (Eudora) downloaded from the server onto my computer whereas Thunderbird leaves everything on the server. Account settings assumes IMAP and I cannot see if that can be changed to POP3. Now I undrestand what is happening I will simply change my way of working! Michael

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Because they are so radically different (IMAP and POP) you only get to specify which to use when you add the account. It can not be changed for existing accounts.