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Halifax online banking Error: 1007 ID: 18.848e7b5c.1607617301.26f5a8f8

  • 3 replies
  • 1 has this problem
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  • Last reply by Rog

Rog
Rog
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Today I kept getting the above error message when I tried to log on to Halifax online banking. I do not run a VPN. I cleared the Halifax cookies. I rebooted my router and I rebooted my laptop. I still get this error message. However I can log on OK if I use Chrome so this must be a Firefox issue. Any other suggestions?

Today I kept getting the above error message when I tried to log on to Halifax online banking. I do not run a VPN. I cleared the Halifax cookies. I rebooted my router and I rebooted my laptop. I still get this error message. However I can log on OK if I use Chrome so this must be a Firefox issue. Any other suggestions?

Chosen solution

Try it in safe mode. Are getting the error just going to the site or after you login? Can you also provide a screenshot?

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All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Chosen Solution

Try it in safe mode. Are getting the error just going to the site or after you login? Can you also provide a screenshot?

Modified by jonzn4SUSE

cor-el
cor-el
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You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data for that website will be saved once again.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
Rog
Rog Question owner
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Thanks, safe mode let me log in and after I came out of safe mode I could log in OK. Thanks for your help.