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Google search problems

  • 1 reply
  • 1 has this problem
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  • Last reply by jonzn4SUSE

fedherick
fedherick
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I have a Windows Surface 2 tablet with windows 10, I love using Firefox but lately I'm experiencing problems with Google Search. When I try to open it, the window where you are supposed to accept cookies keeps loading without an end. It doesn't happen with Bing or other search engines (they work fine), or with other Browsers. This is really annoying. I use ADD BLOCK PLUS and Privacy Possum but I disabled it for GOOGLE Search. Please Help Me, I don't wanna end up using Chrome

I have a Windows Surface 2 tablet with windows 10, I love using Firefox but lately I'm experiencing problems with Google Search. When I try to open it, the window where you are supposed to accept cookies keeps loading without an end. It doesn't happen with Bing or other search engines (they work fine), or with other Browsers. This is really annoying. I use ADD BLOCK PLUS and Privacy Possum but I disabled it for GOOGLE Search. Please Help Me, I don't wanna end up using Chrome
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All Replies (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button Fx57Menu, click Help Fx57Help and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

Fx68SafeMode

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.