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System locks up when Firefox opens

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

michaelhfox
michaelhfox
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Firefox installed the latest update and my computer quit working. I have reset it and uninstalled and reinstalled it. Nothing works. I have an older (2014) ASUS laptop with 4 GB RAM, Intel Core i3 CPU @1.8 GHz and 285 GB free space, so it should work. Other applications work fine but every time I open Firefox, it locks up and I have to reboot the computer. Nothing I have tried works. Please help.

Firefox installed the latest update and my computer quit working. I have reset it and uninstalled and reinstalled it. Nothing works. I have an older (2014) ASUS laptop with 4 GB RAM, Intel Core i3 CPU @1.8 GHz and 285 GB free space, so it should work. Other applications work fine but every time I open Firefox, it locks up and I have to reboot the computer. Nothing I have tried works. Please help.

All Replies (2)

Terry
Terry
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I would try creating a new profile. [Manager - Create, remove, or switch Firefox profiles]

FredMcD
FredMcD
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Many have reported issues using the 64bit Firefox. Install the 32bit version from; Download Firefox For All languages And Systems {web link}