This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

secure connection failed NORD VPN

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

I just signed up for the NORD VPN and the connection fails every time I try to log in. I am using windows 8 no windows 10 available for this computer. How do I do this?

I just signed up for the NORD VPN and the connection fails every time I try to log in. I am using windows 8 no windows 10 available for this computer. How do I do this?

All Replies (1)

more options

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?