This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't save bookmarks my active logins

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by FredMcD

more options

Hi!

My Problem is, whenever I want to add a bookmark (favorite) to the bookmarks toolbar with active logins like - gmail/twitch/twitter etc, it won't save the bookmark. It will save any bookmark when I'm not logged in but this is really weird. What has changed and why can't I do this? Is there any way to add bookmarks with active logins to a toolbar? I might have to switch browsers if not :(

I search help from guidehttps://support.mozilla.org/en-US/questions but nothing is suitable for my issue.

Hi! My Problem is, whenever I want to add a bookmark (favorite) to the bookmarks toolbar with active logins like - gmail/twitch/twitter etc, it won't save the bookmark. It will save any bookmark when I'm not logged in but this is really weird. What has changed and why can't I do this? Is there any way to add bookmarks with active logins to a toolbar? I might have to switch browsers if not :( I search help from [https://guardmyshoes.com/how-to-clean-white-shoes-with-baking-soda/ guide][https://support.mozilla.org/en-US/questions https://support.mozilla.org/en-US/questions] but nothing is suitable for my issue.

Modified by susakane877

All Replies (2)

more options

so it sounds like you are unable to save a bookmark?

lets try a little experiment to see if the profile is the issue.

go to the url below and then find/click on create button.

then see if saving a bookmark works as it should.

about:profiles

more options

If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.


[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

If any errors are reported, check this link: https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional

The places.sqlite file contains your History and Bookmarks. And it looks like it is corrupted.

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox. The browser should then create a new place.sqlite and recover your bookmarks from the backup files.

Note: Your history is not backed up and will be lost.