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Firefox will not navigate to Youtube Music when the link is clicked or entered manually

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

hgrwb
hgrwb
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YouTube Music (music.youtube.com) is inaccessible via the regular window of Firefox. However, I can access YouTube Music via a 'private' Firefox window. This started occurring during penultimate update to Firefox.

If I search for YouTube Music, a link appears, but when I click the link literally nothing happens. The page remains as is.

YouTube Music (music.youtube.com) is inaccessible via the regular window of Firefox. However, I can access YouTube Music via a 'private' Firefox window. This started occurring during penultimate update to Firefox. If I search for YouTube Music, a link appears, but when I click the link literally nothing happens. The page remains as is.

All Replies (1)

FredMcD
FredMcD
more options

Not all add-ons are active in Firefox Private Windows.


It could be the work of one of your add-ons, or it could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.