Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Personnal toolbar disappears even menu "Display/toolbar/personal toolbar/always display

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

Domi Platon
Domi Platon
more options

Monthes and monthes a already asked the question : my personal tool bar disappears everyday. Firefox is in a very good progressing and I don't understand why this bug had not been fixed. Seleral times a day, I am obliged to refresh my toolbar profile asking withe the menu : In french : "Affichage (display) -> barres d'outils (toolbars) -> Barre personnelle (Personal bar) -> Toujours afficher (allways display". Why??? What can I do? It is boring. So, access my page qith bookmarks, or display my personnal toolbar again. Il lasts few hours and then disappear again. I've not identify some algorithm or circumstancies leading to that. Someone couls give me an answer or fix it? Thanks

Monthes and monthes a already asked the question : my personal tool bar disappears everyday. Firefox is in a very good progressing and I don't understand why this bug had not been fixed. Seleral times a day, I am obliged to refresh my toolbar profile asking withe the menu : In french : "Affichage (display) -> barres d'outils (toolbars) -> Barre personnelle (Personal bar) -> Toujours afficher (allways display". Why??? What can I do? It is boring. So, access my page qith bookmarks, or display my personnal toolbar again. Il lasts few hours and then disappear again. I've not identify some algorithm or circumstancies leading to that. Someone couls give me an answer or fix it? Thanks
Attached screenshots

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to rename/remove xulstore.json in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.