Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

stay logged in to social media

  • 2 replies
  • 1 has this problem
  • 10 views
  • Last reply by cor-el

patriciamarieb
patriciamarieb
more options

the IT guy at work worked on my PC there to make it faster, and in doing so changed a setting (in Firefox, I believe) and now on all my (personal) social media accts (FB, Twitter, Yahoo mail, Instagram) I have to sign in every time I re-open the Firefox browser (even at home, on my personal PC).

This does not happen on other browsers----so I suspect he changed Firefox. I was signed into Firefox when he sat down and worked on the PC, this is why it happens on my home PC as well. All my log-ins autofill, and I have to click through -each time- to get into Facebook, Twitter, etc. and I also get emails and notifications telling me that "my acct signed into a strange browser" which is annoying and also Twitter made me change my password because it did not recognize the browser (same one I always use!).

How do I go back to having those windows (FB, Twitter, etc.) open *completely* each time I open the browser w/o needing to click through autofill log-ins every time??? Basically I need the browser to be recognized by each account, I think.

Thank you-

the IT guy at work worked on my PC there to make it faster, and in doing so changed a setting (in Firefox, I believe) and now on all my (personal) social media accts (FB, Twitter, Yahoo mail, Instagram) I have to sign in every time I re-open the Firefox browser (even at home, on my personal PC). This does not happen on other browsers----so I suspect he changed Firefox. I was signed into Firefox when he sat down and worked on the PC, this is why it happens on my home PC as well. All my log-ins autofill, and I have to click through -each time- to get into Facebook, Twitter, etc. and I also get emails and notifications telling me that "my acct signed into a strange browser" which is annoying and also Twitter made me change my password because it did not recognize the browser (same one I always use!). How do I go back to having those windows (FB, Twitter, etc.) open *completely* each time I open the browser w/o needing to click through autofill log-ins every time??? Basically I need the browser to be recognized by each account, I think. Thank you-

All Replies (2)

patriciamarieb
patriciamarieb Question owner
more options
  • to clarify, my log-ins now all auto-fill but I still have to click through each one until I get in. The former situation was that the windows all opened up automatically, no auto-fills, no extra log-in steps, no notifications about browsers that they don't recognize.
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Cookies
  • do not clear the Site Preferences
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • clearing "Cookies" will remove all cookies including cookies with an allow exception you may want to keep

Detail like websites remembering you and log you in automatically is stored in a cookie.

You can use these steps to make a website recognize and remember you.

  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you

You can check that you aren't clearing important cookies.

  • using "Delete cookies and site data when Firefox is closed" keeps cookies with an allow exception
  • using "Clear history when Firefox closes" to clear cookies clears all cookies including cookies with an allow exception you may want to keep
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Exceptions/Permissions"