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Sending emails

dickinmdg
dickinmdg
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I am unable to send emails out from two of my sub-domains.

When I try to send an email from Malcolm D. Dickin (General) or Malcolm D. Dickin (Railways) I receive the following message:- “An error occurred while sending mail. The mail server responded: Authentication required for RFC4409/MSA access.. Please verify that your email address is correct in your account settings and try again.”

The account settings are all correct so why is this happening ad how can I overcome it?

Malcolm D. Dickin.

I am unable to send emails out from two of my sub-domains. When I try to send an email from Malcolm D. Dickin (General) or Malcolm D. Dickin (Railways) I receive the following message:- “An error occurred while sending mail. The mail server responded: Authentication required for RFC4409/MSA access.. Please verify that your email address is correct in your account settings and try again.” The account settings are all correct so why is this happening ad how can I overcome it? Malcolm D. Dickin.

All Replies (4)

День сумо
День сумо
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Hello there M D .Dickin. We have read your message. We try to help you.



You have to recheck the outgoing settings for Smtp. Username is full e-mailadres. Authentication password : normal password unless you are using Oauth2. Connection security and ports also has to be correct for the server name.


Can you send me a copy of troubleshooting information under help>troubleshooting information under mail and news.accounts. Then we can look for something that s amiss.

https://support.mozilla.org/en-US/kb/manual-account-configuration

Greetings Firefox volunteer.

Modified by День сумо

dickinmdg
dickinmdg Question owner
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The outgoing and incoming server setting is mailhost.zen.co.uk and port 587 for outgoing messages and port 995 for incoming messages.. These are the settings give to me by Zen. The User Name is dickinmdg@dickin.myzen.co.uk and the authentication method is Normal password. Malcolm D. Dickin.

День сумо
День сумо
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Hello there again.

IMAP (Recommended) (Incoming server) With SSL: 993 Without SSL: 143

POP3 (incoming server) With SSL: 995 Without SSL: 110

SMTP (Outgoing server) With SSL: 465 With TLS: 587 Without SSL: 25

If you using a account in Thunderbird like Zenmail the setting s will be as above. Your using the client mail in the Thunderbird software.

День сумо
День сумо
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Hello there again dickinmdg.

Can you send me that information troubleshooting?

Help>troubleshooting information under mail and news.accounts?

https://support.mozilla.org/en-US/kb/cannot-send-messages



Greetings Firefox volunteer.

Modified by День сумо