This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Need to copy Firefox data from dead sysem to new one.

more options

My motherboard died and I need to transfer all of my Firefox data to new system. Old hard drive is accessible. Especially need passwords I cannot remember! I copied logins and got those, and copied old profile data to new system,but passwords and logins do not show up. Being old and not very bright (obviously) I didn't record some passwords and don't remember them!

My motherboard died and I need to transfer all of my Firefox data to new system. Old hard drive is accessible. Especially need passwords I cannot remember! I copied logins and got those, and copied old profile data to new system,but passwords and logins do not show up. Being old and not very bright (obviously) I didn't record some passwords and don't remember them!

Chosen solution

Do you have your old hard drive attached as, say, the E drive?

First step, set Windows to show hidden files and folders. Microsoft has the steps here:

https://support.microsoft.com/en-us/windows/show-hidden-files-0320fe58-0117-fd59-6851-9b7f9840fdb2

Next, click through on the old drive:

E:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Profiles

Here you will find one or more folders, depending on how many different Firefox profiles you accumulated over the years using the old hard drive. Each folder will have a pair of files used to store logins:

  • logins.json
  • key4.db

If you find more than one pair, choose the ones in the most recently updated folder.

Those files need to be transferred to your new (currently live) profile together as a set.

Let's pause -- are you able to track down the old data?

Read this answer in context 👍 0

All Replies (3)

more options

Chosen Solution

Do you have your old hard drive attached as, say, the E drive?

First step, set Windows to show hidden files and folders. Microsoft has the steps here:

https://support.microsoft.com/en-us/windows/show-hidden-files-0320fe58-0117-fd59-6851-9b7f9840fdb2

Next, click through on the old drive:

E:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Profiles

Here you will find one or more folders, depending on how many different Firefox profiles you accumulated over the years using the old hard drive. Each folder will have a pair of files used to store logins:

  • logins.json
  • key4.db

If you find more than one pair, choose the ones in the most recently updated folder.

Those files need to be transferred to your new (currently live) profile together as a set.

Let's pause -- are you able to track down the old data?

more options

Thank you SO MUCH! I had followed several like advise postings, but they all mention the "local" user folder.

I "usta-was" computer savvy (Ran & owned the People's Re-pubic of Kalifornia Central Coast's largest sales & service - "Mount Desert West" in Lompoc) but closed in 2008. In those last 13 years I have forgotten more than most ever knew! now, me included! LOL) Amazing what being 75 does "for" you. I am still hunting for the guy who called these "The Golden Years" I REALLY want to "talk" to him! Thanks again, I need one more frustration like a bullet between the eyes.

more options

I'm glad you had all the other pieces of the puzzle already; it's a lot to write out.

It's interesting to think about those early years, when we had in-person user group meetings where people brought computers built from parts. Now some people will only be aware of sealed slabs with GUIs. They missed so much.