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Pc freezes when I try to open Firefox

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No way to open Firefox. When I click to open the browser all the computer freezes during at least 10 minutes. Nothing can be done until browser agent user fail window appears.

I have tried to open at save mode and the same problem.

Any idea?

No way to open Firefox. When I click to open the browser all the computer freezes during at least 10 minutes. Nothing can be done until browser agent user fail window appears. I have tried to open at save mode and the same problem. Any idea?

Chosen solution

Perfecto! si eso soluciona muchos problemas. Agradeceríamos su puedes cerrar la consulta como solucionada para que sirva a otros usuarios. ¡Gracias nuevamente!

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All Replies (4)

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raulamores dijo

No way to open Firefox. When I click to open the browser all the computer freezes during at least 10 minutes. Nothing can be done until browser agent user fail window appears. I have tried to open at save mode and the same problem. Any idea?

Finally I can open save mode and inhibit all extensions. Try to open again in normal mode and problem remains.

Using windows 10.

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Hola, Debes probar deshabilitando todas las extensiones y luego ir habilitando de a una parar probar cual genera el problema. Puede ser que este desactualizada o ya no sea compatible. Saludos

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GerardoPcp04 dijo

Hola, Debes probar deshabilitando todas las extensiones y luego ir habilitando de a una parar probar cual genera el problema. Puede ser que este desactualizada o ya no sea compatible. Saludos

Al final restablecí el firefox con la opción de desisntalar y volvió a funcionar.

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Chosen Solution

Perfecto! si eso soluciona muchos problemas. Agradeceríamos su puedes cerrar la consulta como solucionada para que sirva a otros usuarios. ¡Gracias nuevamente!