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Can't print e-mails

  • 3 replies
  • 1 has this problem
  • 224 views
  • Last reply by sfhowes

Hofer Family
Hofer Family
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I'm using Thunderbird 91.2.1 and Windows 10 on an HP computer.

I can't find any way to print emails, either by selecting one from the inbox list or opening the email.

I've seen the "new" dialog but only when printing downloaded forms such as shipping labels, but all print commands disappear when I open an email.

I'm using Thunderbird 91.2.1 and Windows 10 on an HP computer. I can't find any way to print emails, either by selecting one from the inbox list or opening the email. I've seen the "new" dialog but only when printing downloaded forms such as shipping labels, but all print commands disappear when I open an email.

Chosen solution

Your header buttons are different because the Conversations add-on is installed. But I don't have any problem showing the preview when File/Print or Ctrl+P is selected, with the add-on enabled, and a message is opened in the Message Pane.

Try safe/troubleshoot mode to see if other add-ons are interfering with printing, and see if the preview appears with MS Print to PDF is the selected printer.

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All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Hofer Family
Hofer Family Question owner
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Here's what I have in the upper-left corner on my screen before I open any email and in the upper-right corner after I open one.

Neither of the "PRINT" options does anything when I select either of them and both disappear after I open an email..

The drop-down list shown in the second image is from a three vertical dot image. I don't have anything that shows "MORE". I notice that the image you sent to me names the icons in that corner of the page, where mine just shows the icons.

I can't find any "Preferences" that affect any of this.

Thanks for your help.

sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

Your header buttons are different because the Conversations add-on is installed. But I don't have any problem showing the preview when File/Print or Ctrl+P is selected, with the add-on enabled, and a message is opened in the Message Pane.

Try safe/troubleshoot mode to see if other add-ons are interfering with printing, and see if the preview appears with MS Print to PDF is the selected printer.