This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I no longer have the bookmarks/history

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

Hello,

I no longer have the bookmarks/history in the Firefox profile. Currently there are 2 profiles and neither of them has the lost info. I recently installed new version of windows and then connected to firefox but the bookmarks didn't show. Is there anyway that there can be done a restore from cloud to my account (restore date - 12-21-2021) ?

Hello, I no longer have the bookmarks/history in the Firefox profile. Currently there are 2 profiles and neither of them has the lost info. I recently installed new version of windows and then connected to firefox but the bookmarks didn't show. Is there anyway that there can be done a restore from cloud to my account (restore date - 12-21-2021) ?

Chosen solution

You can check if you have a C:\Windows.old folder with your previous personal data.

Note that Sync isn't designed to be used as a backup, but is merely meant to sync data between connected devices. Best is always to backup your personal data locally.

Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

You can check if you have a C:\Windows.old folder with your previous personal data.

Note that Sync isn't designed to be used as a backup, but is merely meant to sync data between connected devices. Best is always to backup your personal data locally.