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Firefox out of date

  • 2 replies
  • 1 has this problem
  • 36 views
  • Last reply by FredMcD

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Both Citibank and Discover say my version of FF is out of date and will not let me enter their site.

Mozilla says my version is the latest.

Wassup?

Both Citibank and Discover say my version of FF is out of date and will not let me enter their site. Mozilla says my version is the latest. Wassup?

Modified by RetRevDoc

Chosen solution

Often that means the website can't properly read the browser information. But your User Agent shows: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:95.0) Gecko/20100101 Firefox/95.0

This looks normal to me.


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Read this answer in context 👍 0

All Replies (2)

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Oops will "NOT" let me in

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Chosen Solution

Often that means the website can't properly read the browser information. But your User Agent shows: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:95.0) Gecko/20100101 Firefox/95.0

This looks normal to me.


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.