This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Not receiving e-mails after changing pasword

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by Matt

more options

A month ago I quit receiving e-mails on T'Bird . After a long learning process I now can send e-mails after changing my password. Please advise as this has been a month and a problem. I can send but am not receiving. I checked out the simple solutions!

A month ago I quit receiving e-mails on T'Bird . After a long learning process I now can send e-mails after changing my password. Please advise as this has been a month and a problem. I can send but am not receiving. I checked out the simple solutions!

All Replies (1)

more options

Thunderbird uses two passwords, one to receive and one to send. You had it explained here how to set passwords. Have you done both?