This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Issues with Sent and Draft Messages

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by Dale Carr

pam35
pam35
more options

After sending an email I get error message Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent. Actually it does but I get that message every time. Also, when I try to save a message it says Your Draft message was not copied to your drafts folder due to network or file access errors. You can retry or save to the draft locally to Local Folders/Drafts. When I retry it still doesn't go to Drafts. I do not want to save it Local because I use this on my other devices. Please help.

After sending an email I get error message Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent. Actually it does but I get that message every time. Also, when I try to save a message it says Your Draft message was not copied to your drafts folder due to network or file access errors. You can retry or save to the draft locally to Local Folders/Drafts. When I retry it still doesn't go to Drafts. I do not want to save it Local because I use this on my other devices. Please help.

All Replies (1)

Dale Carr
Dale Carr
more options

I've had this problem sometimes with large MSGs. You could try this: Look in "all mail", then right-click on the MSG and copy it to the desired folder.

I don't know about the problem with drafts.

Good luck! Maybe somebody has a better answer.... dcc