This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

not connecting to website

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by FredMcD

Gurnamssidhu
Gurnamssidhu
more options

Hi For some reason I cannot connect to this website https://h5.thehyperverse.net/#/pages/login/login this happened couple of days ago. Before that it was fine. the message I get is "problem loading page" link text

Unable to connect

An error occurred during a connection to h5.thehyperverse.net. 

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
Hi For some reason I cannot connect to this website https://h5.thehyperverse.net/#/pages/login/login this happened couple of days ago. Before that it was fine. the message I get is "problem loading page" [https://h5.thehyperverse.net/#/pages/login/login link text] Unable to connect An error occurred during a connection to h5.thehyperverse.net. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer’s network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

All Replies (1)

FredMcD
FredMcD
more options

Try again. Is the problem still there?

It could be something about your system that is causing the problem. The site you are trying to connect to may think you attacking it.


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.