Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

https://www.washingtonpost.com/ loading issue on firefox

  • 3 replies
  • 3 have this problem
  • 1 view
  • Last reply by James

more options

When I open https://www.washingtonpost.com/ it loads but after a few seconds it goes blank. This started a few days ago and only happens on firefox.

When I open https://www.washingtonpost.com/ it loads but after a few seconds it goes blank. This started a few days ago and only happens on firefox.

Chosen solution

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Read this answer in context 👍 0

All Replies (3)

more options

Chosen Solution

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

I have this issue as well for the last few months.

Clearing cookies didn't work

wapo site works - to go directly to a story eg from a news alert, or to a section however try to go to the frontpage and as noted it loads and goes blank.

The site does work properly if I open it in a personal container/

more options

_gh_, you should start a new thread as this one was marked solved and is old enough that it may be auto archived soon. https://support.mozilla.org/en-US/questions/new/desktop/form