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Lost information

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by gogiantts

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I had to reset my Dell computer and it had Firefox on it. I lost everything on it. Can I get it back?

I had to reset my Dell computer and it had Firefox on it. I lost everything on it. Can I get it back?

All Replies (4)

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I'll try to remember exactly what happened. on the screen it came up would you like to restart your computer It was Microsoft and it gave options and I took the startup repair and went to troubleshoot. My computer had been running real slow and a website like ESPN crashed a few times

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You can check if you have a "C:\Windows.old" folder with your previous personal data.

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I don't remember if it said last working image,, I don't think so.

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It doesn't look like I have those folders. I lost Microsoft edge also