This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can an open email message have a hotlink flag on it to show you've replied previously (Entourage Mac had that feature)

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Lightwave

more options

I previously used MS Entourage on Mac and migrated to Thunderbird as the best free alternative to what I missed from Entourage. However as my memory isn't that great it would be very useful to see if I have previously replied to an email, say that came in the last week or two. In Entourage a message displayed at the top of the email saying that if a reply had previously been made and it was hotlinked so a click would take you straight to that reply. Is that feature in Thunderbird and if not could it be added?

Thanks

I previously used MS Entourage on Mac and migrated to Thunderbird as the best free alternative to what I missed from Entourage. However as my memory isn't that great it would be very useful to see if I have previously replied to an email, say that came in the last week or two. In Entourage a message displayed at the top of the email saying that if a reply had previously been made and it was hotlinked so a click would take you straight to that reply. Is that feature in Thunderbird and if not could it be added? Thanks

Chosen solution

In the 'Message List' also known as 'Thread Pane': For emails that you have previously used 'Reply' or 'Forward', you should see an curved arrow icon at the front of the 'Subject' info. For 'Replied' emails the curved arrow icon is pointing left and is a purple colour. For 'Forwarded' emails the curved arrow icon is pointing right and is a blue colour.

A right click on email in list - choose 'Open Message in Conversation' This opens in new tab and shows all conversation including replies.

Read this answer in context 👍 0

All Replies (3)

more options

Chosen Solution

In the 'Message List' also known as 'Thread Pane': For emails that you have previously used 'Reply' or 'Forward', you should see an curved arrow icon at the front of the 'Subject' info. For 'Replied' emails the curved arrow icon is pointing left and is a purple colour. For 'Forwarded' emails the curved arrow icon is pointing right and is a blue colour.

A right click on email in list - choose 'Open Message in Conversation' This opens in new tab and shows all conversation including replies.

more options

Thanks for the response. That is useful to know as I was unaware of the conversation thread idea.

more options

Toad-Hall said

In the 'Message List' also known as 'Thread Pane': For emails that you have previously used 'Reply' or 'Forward', you should see an curved arrow icon at the front of the 'Subject' info. For 'Replied' emails the curved arrow icon is pointing left and is a purple colour. For 'Forwarded' emails the curved arrow icon is pointing right and is a blue colour.

That is: 'Replied' icon = left-purple, AND 'Forwarded' icon = right-blue, BUT 'Replied' and 'Forwarded' icon = left-blue and right-purple. -- so that the relationship of direction to color is not consistent, but inverted. Do these cross-attributes have any significance? How can I find the release notes covering this?

[For comparison, a Mozillazine article shows an earlier version of the icons, which I attach here. The icons are different (the article vintage is TB 2.0, and much has been tweaked since then), but there the arrow colors and directions are mutually reinforcing {Replied: green-left; Forwarded: purple-right; Replied and forwarded: green-left and purple-right} - so the color and direction attributes coordinate to reinforce the functional significance.]

Also: those icons are not always applied. Is there any significance about when the icons are applied or not applied?

[edit: condensed question]

Modified by John Kaufmann