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Captcha hidden with a screen

  • 4 replies
  • 0 have this problem
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  • Last reply by cor-el

AjayC
AjayC
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I am using Firefox ESR 102.2.0 version which I updated yesterday. Now when I try to login to my account on "https://myaccount.hdfclife.com/login", the captcha is covered and I can not read it. See the attached file.

It was working fine in the previous esr release 102.1.0. I have tested it with a new profile and captcha is visible in 102.2.0 version.

My query is about the cause of this issue and how can I fix it. I have checked and found that this issue does not appear on other websites. If there is an issue with the profile it should be with other websites which is not the case.

Please help

I am using Firefox ESR 102.2.0 version which I updated yesterday. Now when I try to login to my account on "https://myaccount.hdfclife.com/login", the captcha is covered and I can not read it. See the attached file. It was working fine in the previous esr release 102.1.0. I have tested it with a new profile and captcha is visible in 102.2.0 version. My query is about the cause of this issue and how can I fix it. I have checked and found that this issue does not appear on other websites. If there is an issue with the profile it should be with other websites which is not the case. Please help
Attached screenshots

Chosen solution

Do you have enabled "Resist Fingerprinting" ?

Read this answer in context 👍 0

All Replies (4)

Mike Kaply
Mike Kaply
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That's quite odd. So that green is what you see instead of the numbers/letters for the captcha?

And it only happens with that specific profile on ESR 102.2?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Do you have enabled "Resist Fingerprinting" ?

AjayC
AjayC Question owner
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Thanks @Cor-el and @mike

I have been using FireFox ESR 102.1 and it was not throwing any issue with captcha. Once I updated to version 102.2 I faced this issue only on one particular site.

Any way, If I disable "Resist Fingerprinting" the captcha appears. I don't remember if this setting was "on" earlier or it got activated with 102.2 version. One more change happened that a new site was launched for this particular website recently. On the earlier website there was no issue with captcha. So may be something has changed at their end.

Thanks to both of you.

Modified by AjayC

cor-el
cor-el
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When "Resist Fingerprinting" is enabled you get issues with canvas extract being blocked and images drawn on canvas get hidden and show some random pixels instead. Using canvas for the captcha on this website might be a recent change if this worked before.