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Thunderbird password

  • 9 replies
  • 4 have this problem
  • 41 views
  • Last reply by david

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I have installed Thunderbird on a new computer and can't remember the password. Thunderbird works well on my main computer. How do I either: Setup a new password or Recover the old password (I never saved it) I wrote down the (old) password but either I made a mistake or something else, but that one doesn't work. Version 91.11.0 btw my gmail account no longer works because of a restriction by Google. (Google doesn't like Thunderbird I am told)

I have installed Thunderbird on a new computer and can't remember the password. Thunderbird works well on my main computer. How do I either: Setup a new password or Recover the old password (I never saved it) I wrote down the (old) password but either I made a mistake or something else, but that one doesn't work. Version 91.11.0 btw my gmail account no longer works because of a restriction by Google. (Google doesn't like Thunderbird I am told)

All Replies (9)

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You will find info on resetting your primary password here: http://kb.mozillazine.org/Master_password And Google has no argument with Thunderbird; it treats all third-party software the same. The requirement for the Oauth2 authentication is not specific to Thunderbird. In resetting your primary password, all passwords to your accounts will be removed.

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Thanks very much, but that doesn't solve my problem. I have no primary password (and don't want a primary password) It is just the (secondary?) password that doesn't work - that is the one I want to reset.

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Go to tools>settings>privacy&security and click 'saved passwords' to show and then rightclick on the desired row and a menu will open with an edit option.

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I tried that a few days ago. Tools leads to Account Settings but there is no Privacy & Security option I never saved (or even save) my passwords but I do write (type) them on paper The password I recorded is not accepted on my new computer (my old and normal machine) has no problem and I have been using this for several years without having to re-enter the password.

Options: Tools > Address Book Saved Files; Add-ons and Themes; Activity Manager Import; OpenPGP Key Manager; Developer Tools; Clear Recent History Account Settings; Preferences

Preferences leads to Passwords which shows Saved Passwords and "Use a Primary Password" but no option to reset a password

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At Preferences and passwords, you must highlight the row for that account, then right-click to see a menu to change the password. You would need to do that for both rows (input and smtp servers).

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At Preferences and passwords, all I find is:

  • Passwords
  • Thunderbird can remember passwords for all of your accounts. (Box) Saved Passwords...
  • A Primary Password protects all you passwords, but you must enter it once per session.
  • (Box) Use a Primary Password

As I have said I don't have/want/use a Primary Password

Am I using an old version of Thunderbird which is no longer supported, but works very well on my old desktop computer? I can't install it on a new computer (Linux) or a laptop (HP or Lenovo) without the password and I can't change the password or even reset it.

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Click the box 'saved passwords' . click to show passwords. then highlight the row of the account and rightclick.

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That doesn't help because I didn't save that password.

Since I wrote the password on paper and haven't changed it since, I wonder if the problem is not the password but the wrong configuration. I am using IMAP Configuration:

  Incomoing : imap.dreamhost.com SSL/TLS
  Outgoing :   smpt.dreamhost.com SSL/TLS

and my username is correct

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I am confused. You state that Thunderbird does not have the password, nor do you. So continuing to search Thunderbird is fruitless. Generally, if you are receiving a message of incorrect password, that is the reason. However, if you post screenshots of incoming server setting and smtp server setting, someone here may see a possible error in setup.