This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird

more options

Thunderbird was automatically updated from 91.13.0 to 102.2.2 on 09-14-2022. Since the update I'm unable to print email 2-sheets per page. Preview shows it correctly but when printed it is shifted to right with large left margin, cuts off first 4-5 characters along left side of printed email and only fills a portion of the page. There is no problem printing 2-sheets per page from Word, PDF or browser.

Thunderbird was automatically updated from 91.13.0 to 102.2.2 on 09-14-2022. Since the update I'm unable to print email 2-sheets per page. Preview shows it correctly but when printed it is shifted to right with large left margin, cuts off first 4-5 characters along left side of printed email and only fills a portion of the page. There is no problem printing 2-sheets per page from Word, PDF or browser.

All Replies (2)

more options

Have you checked the paper size? That sounds like the classic A4 letter paper size issue.

Is the printer displayed in the print window actually correct as to type and model number. I have issues with a several HP printers I have installed. Minor differences mean if I specify the wrong one the layout changes from what I see to what I get on paper.

more options

I had a similar problem, but only when in conversation mode. I solved the issue by opening the email message I wanted to be printed and selecting the "view using the classic reader" option. Click on the three vertical dots top right of the open message to choose the option. I was able to print.

You may also find it helpful with other add-ons for Thunderbird.