Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

UNTHREADED view ~ how do I do it?

  • 4 replies
  • 0 have this problem
  • 3 views
  • Last reply by Jumpeeman

more options

Hi! I recently switched to a Macbook after using T-bird for over a decade on my PC Laptop. I never had "threaded" emails that I'm aware of. Now, not all, but some of my folders in my email appear as threaded conversations. I prefer to keep emails separate. How do I change the "folder" or email thread to appear as individual emails like 95% of my other folders?

THANK YOU!!!

Hi! I recently switched to a Macbook after using T-bird for over a decade on my PC Laptop. I never had "threaded" emails that I'm aware of. Now, not all, but some of my folders in my email appear as threaded conversations. I prefer to keep emails separate. How do I change the "folder" or email thread to appear as individual emails like 95% of my other folders? THANK YOU!!!

Chosen solution

You need to highlight folder and click View>sort by>unthreaded. If this applies to just a few folders, just repeat the process as necessary. If you have many folders or plan to add many new folders, you may wish a different approach, below:

More info: In config editor, you can change default that applies to NEW folders you set up: mailnews.default_view_flags 0=unthreaded

To set many folders, follow these steps:

   In the Message List view, in the column header on the far right, open the options menu.
   At the very bottom is the option:
   -> "Apply current view to..."
   -> "Folder and its children..."
   -> Hover over an account
   -> In the next menu don't select a folder. Instead select the account name itself.

This isn't a perfect solution, but it does address the issue of unthreading many folders.

Read this answer in context 👍 1

All Replies (4)

more options

Chosen Solution

You need to highlight folder and click View>sort by>unthreaded. If this applies to just a few folders, just repeat the process as necessary. If you have many folders or plan to add many new folders, you may wish a different approach, below:

More info: In config editor, you can change default that applies to NEW folders you set up: mailnews.default_view_flags 0=unthreaded

To set many folders, follow these steps:

   In the Message List view, in the column header on the far right, open the options menu.
   At the very bottom is the option:
   -> "Apply current view to..."
   -> "Folder and its children..."
   -> Hover over an account
   -> In the next menu don't select a folder. Instead select the account name itself.

This isn't a perfect solution, but it does address the issue of unthreading many folders.

more options

WooHoo! Thanks so much David! I never would have thought that it would have been under the "sort" heading! For some reason, I can create new folders and they don't actually default to threaded view, so it's normally not an issue but I'll certainly keep your Config Editor tweak in mind. Thanks again!

more options

You're welcome. Thanks for the smile your note gave me.

more options

Well David, it put a smile on MY face as well! Thanks again for one of the fastest and most accurate answers I've gotten from ANY forum :-)