Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes when I attempt to download or upload a file

  • 2 replies
  • 0 have this problem
  • 2 views
  • Last reply by jonzn4SUSE

Reuben Braybrook
Reuben Braybrook
more options

Whenever a website prompts for me to upload or download a file and I except Firefox crashes, quitting in its entirety. This still occurs in "Troubleshoot" mode so I assume it is not any of my extensions. Here is a crash report from when this occurred if it helps. Another odd observation I made is that I am able to upload a file if I use a "drag-and-drop" feature on a website.

Whenever a website prompts for me to upload or download a file and I except Firefox crashes, quitting in its entirety. This still occurs in "Troubleshoot" mode so I assume it is not any of my extensions. [https://crash-stats.mozilla.org/report/index/df84d9b3-c3a0-4b1e-9bf4-90ba30221212 Here] is a crash report from when this occurred if it helps. Another odd observation I made is that I am able to upload a file if I use a "drag-and-drop" feature on a website.

Chosen solution

Try Firefox from Mozilla and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

Just download, unzip, and run firefox-bin.

Read this answer in context 👍 1

All Replies (2)

Reuben Braybrook
Reuben Braybrook Question owner
more options

Sorry I should add, I am using Firefox 107 and Ubuntu 22.04.1 LTS

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Chosen Solution

Try Firefox from Mozilla and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

Just download, unzip, and run firefox-bin.