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Sync Help: Reinstalled Firefox and lost my Bookmarks & History

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  • Last reply by Justine

Justine
Justine
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Hi, I realized my Firefox browser had installed itself twice upon installation. So I uninstalled it, reinstalled it, and then logged back into my Firefox account. I tried to sync everything up, but for some reason it's acting like my bookmarks and history no longer exits. Did I overwrite all of my bookmarks? Or did I just not sync it properly? Please help!

Hi, I realized my Firefox browser had installed itself twice upon installation. So I uninstalled it, reinstalled it, and then logged back into my Firefox account. I tried to sync everything up, but for some reason it's acting like my bookmarks and history no longer exits. Did I overwrite all of my bookmarks? Or did I just not sync it properly? Please help!

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Justine
Justine Question owner
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Dropa said
So did you wipe clean the computer and then reinstall FF? What was happening that you have to reinstall? And was there anything remove and delete during this process? Sync isn't a backup not should it be used as backup as only the data on the original computer/device has that and if that is wipe or delete then everything is gone when doing sync.

I didn’t move computers. I just noticed that when I had installed Firefox, it had installed twice. (I’m not sure how that happened) So to fix it and to stop it from opening up links in the second installation, I uninstalled it. Then reinstalled it. When I logged back into it, nothing that I had attached to my account, other than my profile picture was kept. But I’ve moved computers before and all I had to do was log into my account and it kept all of my stuff. But for some reason nothing moved over.