Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Not able to click on link to view web page

  • 1 reply
  • 0 have this problem
  • 7 views
  • Last reply by david

nigel.butler73
nigel.butler73
more options

On my wife's e-mail when she goes to click on a link i.e from Amazon it says that "This file does not have an app associated with it for performing this action Please install an app or if one is already installed create an association in the setting page" This happening on ALL links on ALL e-mails she is getting Nothing has changed apart from updates. She does not use it a lot 2 or 4 times a month. Had a look round to see if I could fix it but can not find anything Thanks

On my wife's e-mail when she goes to click on a link i.e from Amazon it says that "This file does not have an app associated with it for performing this action Please install an app or if one is already installed create an association in the setting page" This happening on ALL links on ALL e-mails she is getting Nothing has changed apart from updates. She does not use it a lot 2 or 4 times a month. Had a look round to see if I could fix it but can not find anything Thanks

All Replies (1)

david
david
  • Top 10 Contributor
more options

This looks like a Windows issue (assuming you use Windows). If so, search from task bar for 'default apps' and then locate your browser and check what it is set to open.