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Firefox Private Network INSTALLATION

  • 3 replies
  • 0 have this problem
  • 4 views
  • Last reply by Paul

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Okay, I went to your HELP article about installing Private Network and tried to follow the instructions, but the button allowing me to down-lode didn't appear, as indicated in the article. Finally, I started a new account, with a free trial and a $2.99/monthly fee for 3x installations. As I already have an account, and I'm only aware of 1x installation on that - the old Windows 10 computer that can't be upgraded to W11. I don't know how to access information about these accounts...to see if I have used more than 1 installation on my first account, for example. Can someone help me with all of this? Thanks.

Okay, I went to your HELP article about installing Private Network and tried to follow the instructions, but the button allowing me to down-lode didn't appear, as indicated in the article. Finally, I started a new account, with a free trial and a $2.99/monthly fee for 3x installations. As I already have an account, and I'm only aware of 1x installation on that - the old Windows 10 computer that can't be upgraded to W11. I don't know how to access information about these accounts...to see if I have used more than 1 installation on my first account, for example. Can someone help me with all of this? Thanks.

All Replies (3)

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Hi

The product that you refer to is one of our premium products. In order to get premium support from a dedicated agent, please select the product below to submit your question:

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Thanks Paul, I sent a new message as you indicated.

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No problem, thank you for letting us know.