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Firefox not loading

markkeatinge94
markkeatinge94
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Firefox has stopped loading webpages all of a sudden. My internet connection is fine, as my other browsers are working okay. There is also no error message coming up, just a blank page. I have tried clearing cookies, restarting my pc, and restarting firefox. I'm not sure what else to try.

Thanks

Mark

Firefox has stopped loading webpages all of a sudden. My internet connection is fine, as my other browsers are working okay. There is also no error message coming up, just a blank page. I have tried clearing cookies, restarting my pc, and restarting firefox. I'm not sure what else to try. Thanks Mark

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Did you recently uninstall an application that was using Visual C+ runtime components?

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.

markkeatinge94
markkeatinge94 Question owner
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No, I haven't uninstalled anything since it was last working.

markkeatinge94
markkeatinge94 Question owner
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I disabled efficiency mode for Firefox and that seemed to help a bit, but it looks like I have a wider connection issue with my laptop as it's now affecting other browsers.

I'll close this question as I think I may just have to reinstall Windows.

Thanks